Introducing JUMP Retention – an advanced retention solution that helps video service providers make the most out of their data to keep their audience engaged and reduce churn.
Churn and Disengagement prediction
Identify subscribers and users at risk of churning or disengagement
JUMP Retention offers advanced analysis of the risk of churning for subscribers and the risk of disengagement for users with no playbacks in 60 days. With our solution, you can identify which subscribers and users are at risk of leaving and take proactive steps to prevent churn and disengagement.
Churn and Disengagement influencers
Deep dive into user attributes that contribute to the scoring of churn or disengagement
JUMP Retention provides in-depth analysis of user attributes that contribute to the risk of churn or disengagement. With this analysis, you can gain insights into the factors that are driving churn or disengagement and take proactive steps to address them.
Send retention and engagement campaigns to high-risk subscribers and users
JUMP Retention allows you to automate the sending of retention and engagement campaigns to the segment of subscribers or users with the highest risk of churning or disengaging. With this feature, you can send targeted campaigns to the subscribers and users who are most likely to leave or disengage and increase the chances of retaining them.
JUMP Retention provides a dedicated marketing performance section that allows you to track the performance of your retention and engagement campaigns. With this feature, you can measure the effectiveness of your campaigns and make data-driven decisions to improve retention and engagement.
Our customers are seeing remarkable results with JUMP Retention including 20% increase in retention rate , 25% increase in user engagement, 15% increase in customer lifetime value and 30% reduction in the time and cost of retention and engagement campaigns
By using JUMP Retention, you can increase retention, engagement, and customer lifetime value, while also saving time and reducing costs.